Your business runs on technology — but managing it shouldn’t consume your time, energy, or focus. At Five Arrows, we provide fully managed IT solutions designed for companies between 10 and 100 employees across Canton, Massillon, and Northeast Ohio.
Our goal is simple: keep your systems secure, your people productive, and your business moving forward.
Why Partner with Five Arrows?
We understand the challenges small and mid-sized organizations face — limited internal IT resources, rising cybersecurity threats, and increasing compliance demands. Our team combines enterprise-grade tools with local, relationship-driven support to help your business thrive with confidence.
When you partner with us, you gain a trusted advisor who proactively manages your network, protects your data, and provides clarity in a world of constant technology change.
Core
Our Core Package is designed for small businesses (10–25 employees) wanting reliable IT without heavy compliance requirements.
Everything your small business needs for unlimited support. When your employees continue to work around tech issues, it is a major productivty killer. With unlimted support, they can submit a ticket with any issue. We prefer it! It allows us to better assess the nextwork and uncover hidden issues.
Secure
Secure is the sweet spot for growing SMBs—blending reliability, protection, and strategy. It meets most cyber insurance and compliance standards while improving productivity and uptime.
As your business grows, so does your need for quality support and security. When your system goes down, it now costing more per minute. If you lose access to email, it will directly impact your bottom line. That’s where the SECURE IT package comes in. The tools you need to keep running and secure in todays technology landscape.
Depth
Depth IT offers enterprise-level protection, compliance assurance, and strategic technology leadership. It’s ideal for SMBs that cannot afford downtime or breaches.
Our DEPTH IT offering is for security sensitive or compliance regulated industries. When you can just hope everything is secure, you need it tested and logged. In this service, we get in depth for all areas of your network, computers, and employee training. For companies that need enterprise-level protection, compliance assurance and strategic planning, DEPTH IT is the solution.
Testimonials
What others are saying
"Exceptional Results and Professional Service!"
"We partnered with this digital marketing team to improve our online presence and drive more traffic to our website. The team was highly professional, responsive, and proactive in understanding our business needs. Within just a few months, we saw a significant increase in web traffic, social media engagement, and lead generation. Their strategic approach to SEO and paid advertising exceeded our expectations. I highly recommend them for any business looking to grow online."
– Sarah J., Marketing Director, GreenTech Solutions
"A Game Changer for Our Brand!"
"Working with this digital marketing team has been a game changer for us. Their deep understanding of digital marketing trends and tailored strategies helped us revamp our social media campaigns and significantly boost our online sales. The team provided regular updates, clear communication, and detailed reports on campaign performance, which made tracking our progress simple and effective. We couldn’t be happier with the results and the increased visibility we’ve gained."
– Michael T., Founder, Urban Threads
"Outstanding ROI and Great Support!"
"I was hesitant about investing in digital marketing, but after working with this team, I’m glad I did. Their expertise in PPC and SEO campaigns has provided an incredible return on investment for my business. The increase in qualified leads and conversions was immediate, and the ongoing support has been phenomenal. The team’s dedication to understanding our goals and delivering results truly sets them apart."
– Emily P., Owner, FreshBloom Florist
"Top-notch Strategy and Execution!"
"This digital marketing team has played a crucial role in helping us establish a strong digital footprint. From crafting our content strategy to optimizing our website and running impactful ad campaigns, they’ve been instrumental in driving our growth. The level of transparency and collaboration we’ve experienced with them is unmatched. I would recommend their services to any business serious about leveraging digital marketing for success."
– David R., CEO, FitLife Wellness
Frequently Asked Questions
1. What is digital marketing and how can it benefit my business?
Digital marketing encompasses all online marketing efforts that use digital channels such as search engines, social media, email, and websites to connect with current and prospective customers. It can benefit your business by increasing visibility, driving traffic, improving customer engagement, and boosting conversions through targeted strategies like SEO, PPC, content marketing, and social media management.
2. How long does it take to see results from digital marketing campaigns?
The timeline for seeing results from digital marketing depends on the type of campaign and your specific goals. For example, paid advertising (PPC) campaigns can generate leads almost immediately, while SEO efforts may take 3-6 months to show significant improvements. Consistent effort, strategic planning, and regular monitoring are key to achieving sustained success in digital marketing.
3. How do you determine which digital marketing strategies are right for my business?
We begin by conducting a thorough analysis of your business, target audience, industry, and competitors. Based on this research, we develop a customized digital marketing strategy that aligns with your business goals. This may include a combination of SEO, PPC, social media marketing, content marketing, and email marketing to ensure the best possible results for your brand.
4. Do I need to have a large budget to be successful in digital marketing?
No, digital marketing can be effective on any budget. The key is to allocate your resources wisely by focusing on the channels and tactics that will have the most impact for your business. Whether you have a small budget for targeted social media ads or a larger budget for a comprehensive campaign, we tailor our strategies to maximize your ROI and drive meaningful results.
CHOOSE YOUR PERFECT PLAN FOR YOUR BUSINESS
Select the plan that best fits your needs and seamlessly adapts to support your future growth.
Core
$135/mo
/user
Local SEO optimization + Google Business Profile management
Remote Monitoring & Management (RMM) for all endpoints and servers
Automated patching for Windows, macOS, and third-party software
Unlimited helpdesk support (business hours, U.S.-based technicians)
Remote assistance & troubleshooting
Hardware and software inventory management
Business-grade Antivirus/EDR (basic threat detection)
Local and cloud-based file backups (critical data only)
Microsoft 365 or Google Workspace management
Vendor management (internet, printers, phone systems)
Onboarding/offboarding user process
Quarterly IT health and performance reports
Secure
$175/mo
/user
All Features of Core
Secure email filtering (basic spam and
malware protection)
Next-Gen Endpoint Detection & Response (NGAV + EDR)
24/7 proactive monitoring & threat response
DNS filtering and web protection
Email security gateway with phishing and impersonation protection
Multi-Factor Authentication (MFA) setup and management
Password management tools (company-wide)
Full cloud backup for endpoints and
Microsoft 365/Google Workspace
Image-based server backup with local + cloud redundancy
Rapid disaster recovery for critical workloads
Monthly security awareness training
Quarterly phishing simulations with executive summary report
Monthly IT performance and risk report
Dedicated vCIO (Virtual CIO) for roadmap and budgeting discussions (quarterly)
Technology lifecycle planning (hardware replacement, upgrades)
Depth
$225/mo
/user
24/7 Managed Detection & Response (MDR)
SIEM log collection, analysis, and retention
Threat hunting and incident response
SOC analyst notification and triage
HIPAA, CMMC, and PCI compliance readiness support
Policy and documentation templates
Monthly vulnerability scanning and remediation
Dark web monitoring for company credentials
External penetration testing (annual or semiannual)
Full BCDR (Business Continuity & Disaster Recovery)
Local + cloud image backup (15-minute failover capability)
Bare-metal recovery and virtualization failover testing
Dedicated vCIO with monthly strategy calls
Quarterly business reviews (QBRs) with ROI analysis
Annual technology roadmap and budget planning
Cyber insurance liaison support (documentation & proof of controls)
